Posted by AndyG as Wii News at 11:43 AM EDT
Apparently some folks are having trouble with their Wii’s (huh-huh.. ok sorry.) reading their SSBB discs and Nintendo is on the case already releasing the following info:
Super Smash Bros. Brawl utilizes a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialized cleaning equipment that can resolve this problem. (Please do NOT attempt to clean the lens yourself, as you may damage the system.)
“How can I get this fixed and how long will it take?”
If you are experiencing disc read errors, please utilize the form below to request a repair order. Nintendo is upgrading inbound and outbound shipping to expedite the total repair process. Specific repair times will be provided as you fill out the repair form below. There is no cost for the repair or shipping. Please note: returning the game to the retail store will not solve the problem. So we encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilize this repair order process.“What if I have Virtual Console games or other stored data on my Wii console?”
Due to the nature of this particular issue, you should not lose any of your stored data. In some rare cases you may have to re-download your Virtual Console games from the Wii Shop Channel, but there is no cost to doing so.“Who can use this form?”
Consumers who are at least 13 years old, and live in:* The continental United States, Alaska, or Hawaii
* Puerto Rico
* U.S. Territories (such as Guam and the U.S. Virgin Islands)
* APO/FPO addressesRepair Form
To begin the repair process, please complete this short repair form. After you submit this form, you will be sent an e-mail with complete instructions on how to proceed with your free factory repair. Please ensure you provide a valid e-mail address.
Ouch, in short if your Wii is having trouble reading the SSBB disc, you need to send it in for repairs. I can attest that it’s a simple and painless process to send it in, but man how bummed would you be to have the game but no Wii to play it on? Oh I know how bummed you would be as I’m in that very position! Abooo-hooo-hoooo :( :( Come back to me, Wiiiiii! Can’t wait to play you guys and good luck with the repairs if you have this issue.
the glob Said,
March 10, 2008 @ 4:58 pm
My friend had the same problem. When he put in the game his wii made a really loud drill like sound.
Elijah Said,
March 13, 2008 @ 1:26 pm
I had this problem at first but ever since I ejected the disc, held down the power untill it turned my wii off then re-inserted the game it was fine. I wonder if I should still repair it through nintendo? One thing that I notice is that games that update firmware usually present a type of problem with my wii.
Nintendo - 2, Me - 0 by Wii Living Said,
March 15, 2008 @ 9:25 am
[…] all kindsa crazy stuff we had envisioned. We joked around about how “Oh watch it not work, didn’t you hear about certain Wii’s not being able to play them?” which in hindsight, we probably should not have joked about because the truth of the matter […]
Kevin Chen Said,
April 23, 2008 @ 8:00 pm
I’m having issues reading a game disc. Specifically Super Smash Brothers Brawl
Lucas Said,
June 21, 2008 @ 3:47 pm
my problem is the only game is with problem its SSBB in the beggining i play fine…but now when i put the disc the screen comes black and show a message an error ocurred system file troubleshotting contact manual on the wii and eject the game something like that…please help me i want to play SSBB
freddie Said,
July 20, 2008 @ 4:15 pm
I am really PISSED OFF I live in europe I’v got to wait three more monts than you five above I am really exited I get the game I ripe the cardboard off I take the game I put the disk in the wii crap it dosn’t work I mean super smash brothers brawl is sacred it has to be preserved I mean I orderd it six monts in advance so I have sent my Wii back so I am wiiless
So I don’t like nintendo and I wish I cold tell them this persenly they would be an even bigger sucese if they would put better graphix on the wii
I mean even the xbox has better graphix the the wii
RSS feed for comments on this post · TrackBack URI